Author Topic: Update Dec 2nd at 1:40 AM EST  (Read 6803 times)

Chris

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Update Dec 2nd at 1:40 AM EST
« on: December 02, 2016, 02:41:42 AM »
Update Dec 2nd at 1:40 AM EST

The profile server that has been giving us trouble is currently rebooting, this will take a little while, sorry.
All boards should be up at this time. Just remember that your profile might still give you some trouble. Deleting your cookies should sign you out.
I'm hoping to give a full update in the morning.

===================================



Hello everyone,

I'd like to give you the latest update on our server moves.

Nearly all boards should be up at this time.
Boards that are moved are going to be slower loading than usual until all data is moved.

All of C17 is moved, so do expect some slowness there.

One of the profile servers (the one that had been experiencing troubles in recent days) has also been moved and the data arrived safely at its new location.

What to expect:

You will experience slowness on some boards. In a way, this is good news, because it means that your board is in its new home. As explained above, boards in the new location might be slow until all data is moved over. We are nearing the end of the data moves, and getting closer as time goes on.

If you can't sign in or if you see white pages after signing in

Don't panic, this is being worked on. Most people will be able to work their way around this problem now. This is how:
- Delete your cookies.
- Clear your cache
- Go to the board you want to visit
- Sign in at that board, and nowhere else.
- Stay on the board, don't go to any other boards or anywhere else on Yuku.

The above instructions should help you to browse the board and post until the profile server is fully up and okay.

If you don't see your private messages:

Private messages import after the profiles have imported. You will see your profile before you see your private messages. There is no need to report missing messages, they should appear in a bit. Once all data has transferred I will post a nw announcement here. I will let you know when unexpected issues should be reported.

Again, thank you all for hanging on through this server move.

« Last Edit: December 02, 2016, 06:43:30 AM by Chris »

sarah

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Re: Update Dec 1st at 9:40 PM EST
« Reply #1 on: December 02, 2016, 02:45:54 AM »
Thanks Chris,

Will try that.

You are appreciated.

Sarah

sarah

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Re: Update Dec 1st at 9:40 PM EST
« Reply #2 on: December 02, 2016, 02:49:06 AM »
Chris having done all of the above this is what I get when attempting to access thepeacefulpub.yuku.com

Fatal error: Call to a member function query() on a non-object in /cg_sites/yuku.com/htdocs/lib/PM/PM.php on line 37

I know you're busy,  just don't want to lose our work.

Thanks again,
Sarah

QuillnparchementPI

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Re: Update Dec 1st at 9:40 PM EST
« Reply #3 on: December 02, 2016, 02:54:00 AM »
Thanks Chris!

Are missing posts/threads part of the still moving over data?

Jillcat

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Re: Update Dec 1st at 9:40 PM EST
« Reply #4 on: December 02, 2016, 02:54:33 AM »
Have cleared history, cookies, cache etc. I can see the board, but when I attempt to login, I get a white screen (Firefox). Using IE, I get HTTP500 error on trying to access the board: http://brookeloganhaven.yuku.com/

Anything else I can do?

the bull59

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Re: Update Dec 1st at 9:40 PM EST
« Reply #5 on: December 02, 2016, 02:55:29 AM »
Much thanks Chris. ;)

FYI --- thetreadmill on yuku is up but one can only read at this time.  One was able to post on it about 50 minutes ago but not @ the moment (8:54 pm ct). :o

The lefora.com board was up about 3:30 pm ct BUT is now completely down.  It has been like that since about 7 pm ct.  :'(

Thanks to all @ support. ;D
 8)

Chris

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Re: Update Dec 1st at 9:40 PM EST
« Reply #6 on: December 02, 2016, 02:58:56 AM »
Thanks Chris!

Are missing posts/threads part of the still moving over data?

What's the link to the board please?

QuillnparchementPI

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Re: Update Dec 1st at 9:40 PM EST
« Reply #7 on: December 02, 2016, 03:06:24 AM »
Sorry! Here ya are:

http://hppriorincantato.yuku.com/directory

I also happen to have the link to one of the missing threads:

http://hppriorincantato.yuku.com/forum/viewtopic/id/15152

sparkles

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Re: Update Dec 1st at 9:40 PM EST
« Reply #8 on: December 02, 2016, 03:20:28 AM »
Hi Chris,
Thank you so much for all the hard work.

I'm not seeing any white pages. This is what I see: lagging on C7 http://pspnuttersinn.yuku.com/directory
By that I mean everything is 24-48 hours old (before server upgrades.) Sometimes it is current, but only for a couple minutes, then it reverts.

Will this fix itself in time? Thanks again.

Tuscoro

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Re: Update Dec 1st at 9:40 PM EST
« Reply #9 on: December 02, 2016, 03:32:14 AM »
No matter what I do, phone or laptop I get this... ".....page isn't working ..... isn't able to handle this request...

jazznu

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Re: Update Dec 1st at 9:40 PM EST
« Reply #10 on: December 02, 2016, 03:51:14 AM »
Chris,

Didn't see there was an updated thread and posted on the last one.

I can see the actual forum after clearing my browser's cookies, but if I try to log in, I go back to getting the 500 error pages and have to clear my cookies all over again to see the site once again. This is in Chrome. I tried it again after reading this update, and accessing just that forum and logging in didn't work for me, FYI. But I can see the forum (accessentertainment.yuku.com) and I view individual threads again.

Just reporting this issue so that you're aware and can check it out if the issues persist. I assume this is still about the profile servers. Not sure if it helps to resolve the issue, but looking through old emails, I created my account at the end of June 2012 and I know that's the case for many on our forum since we came over from another to an existing forum together and many are experiencing similar problems of logging in.

As always, thanks for your help and keeping us updated.

Elara

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Re: Update Dec 1st at 9:40 PM EST
« Reply #11 on: December 02, 2016, 03:53:04 AM »
Tried all of that, still get white page: talkingxena.yuku.com

I'll admit, I haven't tried the other four boards, but one is private, so the only way in is signed in, and the other 3 have no traffic, so not a big deal.

OpalGirl10

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Re: Update Dec 1st at 9:40 PM EST
« Reply #12 on: December 02, 2016, 04:07:46 AM »
I am hearing the same thing from my members whose profiles are affected.  At least they are all willing to be patient.  They are happy that the servers are coming back online, it means that they'll be able to re-join us soon.

Chris

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Re: Update Dec 2nd at 1:40 AM EST
« Reply #13 on: December 02, 2016, 06:56:01 AM »
My own profile is still in trouble too, so I can't post at Yuku support :)

That profile server is rebooting at the moment, the reboot will take a bit of time. I'm hoping it will let us all log in after the reboot!


PAUL

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Re: Update Dec 2nd at 1:40 AM EST
« Reply #14 on: December 02, 2016, 09:24:09 AM »
forum is down chris ?


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